At Aaryan Malik, we take great pride in delivering luxury timepieces of the highest quality. Your satisfaction and confidence in our brand are of utmost importance to us. By purchasing from our website, you agree to the terms outlined in this Return and Refund Policy, which has been designed to ensure fairness and transparency for both you, the customer, and us, the trusted seller of fine watches.

1. Our Commitment to Quality

We are committed to providing you with luxury timepieces that meet the highest standards of craftsmanship. Each product is thoroughly inspected before being shipped to ensure it is in perfect condition. We stand by the quality of our watches, which are designed to offer a lifetime of satisfaction.

2. 7-Day Return Window for Dissatisfaction

We understand that purchasing a luxury item online can sometimes feel uncertain. To address any concerns you may have regarding your purchase, we offer a 7-day return and refund window starting from the date you receive your order.

If you are dissatisfied with your purchase for any reason, you are eligible to request a full refund or replacement. To be eligible for a refund, you must ensure that the product remains unworn, undamaged, and in its original packaging. Additionally, the warranty card must remain intact, and the product should not show signs of use. Any attempt to alter, resize, or damage the product will invalidate your eligibility for a refund.

3. Non-Returnable Products

We do not accept returns or issue refunds for items that show signs of wear, including scratches, scuffs, or damage that occurred after the product has been delivered. Products that have been altered in any way, including resizing or engraving, are also non-returnable. Additionally, we do not accept returns on products marked as final sale or limited edition.

We reserve the right to refuse any return or refund request if we believe the product has been tampered with, altered, or misused. The decision to issue a refund or replacement is at the sole discretion of Aaryan Malik, and we are not obliged to fulfill any return request that does not meet the outlined conditions.

4. Warranty and Product Defects

Our watches come with a warranty against manufacturing defects for up to 1 year from the date of purchase. This warranty covers defects in materials or craftsmanship under normal use. If your product exhibits any defects during the warranty period, we will repair or replace it at our discretion.

Please note that this warranty does not cover damage caused by accidents, misuse, improper care, or wear and tear. Any claims under the warranty must be supported by a valid proof of purchase. Should you encounter any issues with your watch that fall under warranty, please reach out to us for further assistance.

5. The Return Process

To initiate a return, you must contact our customer service team within 7 days of receiving your order. The following steps will apply:

• Contact Us: Send an email to support@aaryanmalik.com with your order number and reason for return.
• Inspection: Once we receive the product, it will be inspected to verify that it meets the eligibility criteria for a return.
• Refund Process: If your return is approved, we will process the refund to the original payment method used at checkout. Please allow 5-10 business days for the refund to appear in your account.

Returns that do not meet the conditions outlined above will not be accepted, and we will not be responsible for any associated costs or damages incurred.

6. Refunds, Exchanges, and Final Decisions

Once a return request is approved, refunds will be processed promptly. However, please note that we retain full discretion to approve or reject any return request based on the condition of the product and whether it meets our return criteria. Refunds will only be issued if the product is found to be defective, damaged, or not as described. If a refund is not granted, we will contact you with a detailed explanation.

Exchanges for a different product are only possible if the item you are returning is defective or damaged, and a replacement is requested in accordance with our warranty policy.

7. Protection Against Unjustified Claims

We are committed to treating all our customers with respect and fairness, but we also recognize the importance of protecting our brand, products, and policies from unjust claims. While we offer a fair return policy, we will take necessary actions in situations where we believe claims are made with the intention to exploit or misuse our return process. This includes cases where returned items are found to be in non-original condition, or where returns are made without reasonable cause.

By purchasing from Aaryan Malik, you acknowledge and agree that our decision in any return-related matter is final and binding. We will not be held accountable for any disputes or claims that go against our clearly stated policies.

8. Limitations and Legal Disclaimers

Aaryan Malik reserves the right to revise, modify, or withdraw any part of this Return and Refund Policy at any time, without prior notice. This policy is subject to change as we see fit, and we encourage you to review it periodically.

In situations where we find ourselves unable to process a return or refund due to invalid reasons, no legal action shall be taken against Aaryan Malik. You hereby agree to our terms and acknowledge that you have no right to claim compensation beyond the limitations set forth in this policy.

We retain full discretion in determining the eligibility for returns and refunds and will act within the bounds of applicable law to enforce our rights.

9. Contact Information

If you have any questions or concerns about our Return and Refund Policy, or if you need assistance with a return, please contact us via email at support@aaryanmalik.com or reach out to our customer service team directly.